Refund Policy

Refund Policy

Last updated: June 10, 2025

Thank you for shopping at cccam-vuplus.com.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds..

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to cccam-vuplus.com.

  • subscription refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to cccam-vuplus.com, accessible from wwww.cccam-vuplus.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 3 days without giving any reason for doing so.

The deadline for cancelling an Order is 3 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@cccam-vuplus.com

We will reimburse You no later than 7 days from the day on which We receive the refund request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for refund

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 3 days

The following subscriptions cannot be refunded if:

  • TV provider change system encrytion.
  • TV provider stop broadcsting in the satellite.
  • tv package already mentionned OFF in our website https://cccam-vuplus.com/packages.html .

We reserve the right to refuse refund request that does not meet the above refund conditions in our sole discretion.

Only regular priced subscriptions may be refunded. Unfortunately, subscriptions on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

refund request

You should send the refund request at the following address:

email: contact@cccam-vuplus.com

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@cccam-vuplus.com